Reward Points

Reward points is our loyalty program, where we reward our clients for using our services. Find below the cases where you get rewarded and the number of points you gain
Case

  Points
When you register as a client 100 points
Reward Points per invoice total amount, when an invoice is paid 0.02 x total amount
When you request for a refund All previous points relating to the invoice are deducted



Each rewarded point can have several status: Available, Used, Expired, Locked, Free.
Available - every rewarded point before is used, expired or locked
Used - every rewarded points which is converted to the client account credit
Expired - every rewarded points which had passed a certain number of days from issuing
Locked - every rewarded points for which is requested conversion to the client account credit
Free - every rewarded point which is available for conversion

NB:
-10 points = $1
-You may view your points at anytime, login to the client area and access Billing -> Reward Points
-Once the number of points is more than 5,000 points, you may convert the points to credit in your account which you may use to pay for any service you purchase with us.
-Once you cross the threshold of 5,000 points, a button will appear, prompting you to request to convert your points to credit.
-You do not get any points when you pay for an invoice using credit in your account.
-Points or credit cannot be transferred to another account or to a bank account.
-Merged accounts only get the points of the parent account, as points are not merged.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

I have paid for all the invoices that were due on my account. Why is my account or service still suspended?

After your domain has been suspended, we don't know that you have made payment unless you email...

Why was my account suspended?

There are various reasons why your account was suspended. It may have been suspended because it...

Can I use the credit in my account more than once?

You can use the  funds or credit in your account your account as many times as you want payment...

How do I add funds or credit to my account?

In order to add funds to your account, an  Add Funds invoice will have be generated and when...

How do I view, print or download my invoices?

Login to your client area. Once logged in, click on Billing -> My invoices on the client area...